Training for Existing Office Staff
Key Schools Academy provide a national programme to deliver Business Administration and Customer Services qualifications to EXISTING office staff who do not currently hold the qualification. In addition we work with existing staff who are not proficient in English, Maths and ICT.
You may need to use your Levy digital account to fund your existing staff through the qualification or a small contribute of 10% and the government will fund the remaining 90% of the cost of the Apprenticeship. However, this may be fully funded if your staff member is aged between 16-18 years old. The staff here at Key Schools Academy are more than happy to help and guide you through this process.
All the training is delivered on the school premises, and remotely through digital methods (online resources, webinars etc). Training is delivered on a one to one basis through qualified Consultants.
Your staff will benefit from the latest training on how to provide administration and customer services within a school environment, including a selection of optional units so that you can customise each member of staff’s learning to their own job role. Successful learners will receive a QCF listed nationally recognised qualification in Business Administration or Customer Services.
Now the Apprenticeship Levy has been introduced all staff can get involved including staff members who hold a degree, (staff must be employed for 16 hours per week). There is no limit to the number of Apprentices each school can enrol, in fact the more learners at each school the better as they can support each other in their learning. If you are unsure if your staff member would qualify call the Key Schools Academy team on 0191 908 4397.
At the moment the Apprenticeship service only supports the English Apprenticeship System, so any schools in England with eligible learners across England can join the programme.
Staff completing the Level 2 can continue to Level 3. Staff who complete the Level 3 can progress into Management qualifications if their roles permit.
QCF Business Administration or Customer Services Level 2 & Level 3
- Communication in a business environment
- Manage personal performance and development
- Provide reception services
- Organise business travel or accommodation
How do I enrol my staff onto the programme?Apply
Complete the form with details of the staff who wish to enrol, and we will contact you in the next 3 days with a date when our consultant will enrol your staff and commence their learning.